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Open Position

MEA Pre-Sales Manager

We’re seeking an experienced and motivated Pre-Sales Manager to support Aratek’s business development across Africa & the Middle East. Based in Dubai, this role connects customer needs with our technical capabilities through tailored solutions, demos, and winning proposals.

01.

Key Responsibilities

02.

Job Requirements

03.

About Aratek Biometrics

04.

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01. Essential Functions

Key Responsibilities

As our Pre-Sales Manager for Africa & the Middle East, you’ll play a key role in ensuring the success of our solutions in the region. Your responsibilities include:

  • Partnering with the regional sales team to identify opportunities and support the full sales cycle with technical expertise.
  • Conducting detailed requirement analysis and designing tailored solutions aligned with customer needs.
  • Delivering product presentations, demonstrations, and proof-of-concept activities for prospects, partners, and government stakeholders.
  • Leading the preparation of technical documentation for tenders, RFPs, and proposals.
  • Collaborating with product and engineering teams to align customer requirements with Aratek’s offerings.
  • Training and supporting local partners/distributors to strengthen regional capabilities.
  • Monitoring industry trends and competitor activities in Africa and the Middle East.
  • Supporting trade shows, exhibitions, and marketing events to showcase Aratek solutions.
  • Ensuring smooth knowledge transfer from pre-sales to post-sales/project implementation teams.
02. Skills, Experience, and Qualifications

Job Requirements

We’re looking for a customer-oriented professional who thrives at the intersection of business and technology. The ideal candidate will bring:

Skills

  • Strong knowledge of solution design, system integration, and technical proposal writing.
  • Excellent presentation, communication, and negotiation skills.
  • Ability to work independently across multiple countries and manage cross-cultural relationships.
  • Willingness to travel extensively within Africa and the Middle East (up to 40–50%).
  • Proficiency in English (Arabic and/or French is a strong advantage).

Experience & Education

  • Bachelor’s degree in Engineering, Computer Science, IT, or related field (Master’s preferred).
  • 5–7 years of experience in Pre-Sales, Solution Consulting, or Technical Support in IT, Security, or Biometric/Identity Management industries.
  • Proven success preparing and responding to government or enterprise tenders/RFPs.

Preferred Qualifications

  • Experience working with channel partners, system integrators, and government clients in the region.
03. About Aratek

Aratek is a global leader in the biometrics and security industries.

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Since 2004, we have been helping millions around the world manage their digital identity requirements with our innovative biometric products and tailored solutions.

Headquartered in Shenzhen, China, with our International Business Division based in Taipei, Taiwan, Aratek’s technologies today power national ID programs, secure access systems, and digital identity services in over 100 countries.

From helping governments register citizens to enabling businesses to run smarter and more securely, we create solutions that build trust, drive progress, and open new opportunities for everyone.
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